Sophos for Marshal
It seems this scanner is still causing us some problems with “not enough memory” errors in some circumstances. This has been an on going issues for years now, but I thought it had been mostly dealt with.
If you use this scanner listen up.
This error usually occurs when the scanner does updates whilst processing is live and continuing. Systems that have high load have always seen more problems than lightly used ones.
If you are running the Sophos scanner for either MailMarshal or WebMarshal it is HIGHLY recommended that you don’t use the client SAVI component but rather install the Marshal version Sophos for Marshal, which uses MSSAVI.DLL. This DLL is coded by Marshal to especially to deal with this behavior. Even if you use the normal Sophos client, you can patch that with the Marshal DLL.
You can download this through the download page at the link above.
Although the Marshal version can, in limited circumstances, generate not enough memory errors, the vast bulk of the problem is fixed by using the Marshal coded plug-in. If you upgrade to v6.8 this will be fixed as part of the upgrade.
Remember - there are no perfect virus scanners and the scanner than never has problems does not exist in the real world.
Carlton
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