SLA's

This is a great little follow up to yesterdays story.

“According to Yankee Group analyst Camille Mendler, the security and reliability of cloud services are currently the main barriers to uptake.
Citing the firm’s study of 46 cloud services from 41 providers, Mendler highlighted a “mediocrity” of public cloud SLAs”

Let’s get this straight - this is a product so cheap it can’t afford a single trouble ticket.

Who’s stated goal is ‘self service’.

And you’re complaining the SERVICE guarantees are mediocre…

Huh! What are you smoking Camille?

Earth to Camille - you’re lucky to be in the cloud. If there’s a problem - DON’T RING.

Put that in your SLA analysis and smoke it.

Carlton

Posted by Carlton Duston on 26 May 2010 | 0 comments
Tagged with News, News

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