Rinse & Repeat
Just like television, real life has it’s endless repeats. As Telstra did in 2008, IBM have done in 2010. They gave away USB keys at AusCert with a virus on them. Or, for the romantics amongst us, they “unleashed” a virus.
Even my dead grandmother has noticed this isn’t new, so much as the way of things now. This month IBM give you a virus, last month McAfee updates blew your network to smithereens and before that the Sydney Morning Herald were distributing malware off their web site.
What is interesting is the differing responses organisations have to these crises:-
At IBM, and other large corporates, the P.R. team goes into over drive, because spinning yarns is more important than actually getting anything right.
Telstra would like to help, but they outsourced the call centre to India and Vikram’s English training wasn’t as successful as they’d hoped.
Federal government has allocated $200 million dollars to build a secure & redundant hit-tech notification system for the 70 affected people.
Microsoft lies about the severity of it then slips something in the 76 patches for the first Tuesday of next month if you’re lucky.
State government dispatches poorly paid immigrants in high visibility vests to make you feel safe.
But my favorite is the Department of Defence, who just deny it happened and shut the press up by claiming it’s a secret. It’s for the good of the country don’t you see. I mean, what use is power if you don’t abuse it?
Carlton
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