Norman in Marshal
Firstly, don’t use Norman End Point Security Suite off the main download page of the Norman site. Go through our download page and get the correct scanner version, the End Point suite can cause you a world of pain on a Marshal box. These instructions are only good for a 32-bit host operating system. By that I mean you can be on a 64-bit VM box, but the Marshal client you’re installing the Norman on has to be 32-bit.
Install the scanner and reboot if it asks. Once you see an “N” logo in the bottom right hand of your task bar, right click on it and select Configuration Editor.
Make your settings the same as the ones in this picture by deselecting On Access Scanner and Internet Protection. Once this is done the scanner can be added to MailMarshal (or WebMarshal) and anti virus rules enabled.
If you ever need to reinstall Norman do it in this order:
1. Find the folder Norman / nvc / bin and run the uninstaller in that folder “delnvc5.exe”. This is better than add remove programs.
2. Reboot.
3. Delete the remaining Norman folder. You can only delete this after the reboot or the folder will claim to be in use.
4. Run your installer again, remember you’ll need your install key. Without it you won’t be able to do an Internet Update.
5. Reboot (sometimes).
6. Run an Internet Update by right clicking the “N” and selecting it from the list. Without a pattern file the virus scanner can’t initialize properly.
7. Configure as per the picture above.
Carlton
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